fulfilment policy

Description of Services
At Born Social, we offer a range of professional marketing services, including:
  - Social Media Management
  - Content Creation (Photography & Videography)
  - Influencer Outreach
  - Website Design & Development
  - Graphic Design & Branding
  - Advertising Management on Google, Meta, LinkedIn & Pinterest

We are committed to delivering high-quality services that meet your marketing and business goals.

Purchase Currency
Born Social accepts payments in both USD and AUD, depending on your location. We operate globally with offices in both the United States and Australia.

Customer Service
If you have any questions or need assistance, please reach out to us:

Email: hello@bornsocial.co
Contact Form: Visit Contact Page
Phone (Melbourne): +61 3 9088 2036
Phone (New York): +1 646 665 4667

Refund Policy
Due to the nature of our services, Born Social does not offer refunds for any of the services rendered. All payments are final once the service begins.

Cancellation Policy
For ongoing services, clients can cancel under the terms of their contract, which typically requires 60 to 90 days’ notice for termination. All one-off services must be pre-paid in full and are non-refundable.

Legal and Export Restrictions
Born Social ensures compliance with all applicable local laws and regulations in every jurisdiction where we operate, always acting in the best interests of our customers.

Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to learn more about how we handle your personal information: View Privacy Policy.

Business Addresses
Melbourne Office
45 Fennell Street
Port Melbourne, VIC 3207
+61 3 9088 2036
melbourne@bornsocial.co

New York Office
109 North 12th Street, Ninth Floor
Brooklyn, NY 11249
+1 646 665 4667
newyork@bornsocial.co

Secure Payment Processing
We take the security of your payment information seriously. Born Social complies with PCI-DSS (Payment Card Industry Data Security Standard) to ensure that your payment details are handled with the highest level of security. Your data is encrypted and securely processed when you make payments through our website.

Accepted Payment Methods
We accept the following payment methods:
 - Visa
  - Mastercard
  - American Express

Compliance with Card Network Policies
Born Social adheres to the rules and regulations set by major card networks to ensure safe and reliable transactions. We are compliant with:

Visa Rules and Regulations
Mastercard Rules
American Express Merchant Operating Guide
Discover Network Rules (please contact Discover for a copy)

For further details or any inquiries regarding our policies, feel free to get in touch with us.

Compliance with Card Network Policies
Born Social adheres to the rules and regulations set by major card networks to ensure safe and reliable transactions. We are compliant with:

- Visa Rules and Regulations
- Mastercard Rules
- American Express Merchant Operating Guide
- Discover Network Rules (please contact Discover for a copy)

For further details or any inquiries regarding our policies, feel free to get in touch with us.