OUR SERVICES

Social media strategy built around how people actually behave online

Research led social media consulting covering your audience, platform priorities, content pillars and campaign direction. Delivered as a clear strategy your team can use.

Build your Social Strategy

Born Social develops research-led social media strategies for brands that want more than a content calendar. We define your audience, platform priorities, content pillars, posting cadence and campaign direction, giving your social activity a clear purpose.

Your strategy is delivered as a practical presentation deck built around your business, audience and opportunities. It explains where your brand should focus, what it should communicate and how each platform can support your wider marketing goals.

Most clients use social media consulting as the foundation for an ongoing social media management retainer. We also provide standalone strategies for brands with an internal team that needs expert direction and a framework it can implement.

Our Social Media Strategy Services

Our social media consulting combines audience research, platform analysis and content planning to give your brand a practical framework for more focused social activity.

Platform Strategy

Your brand does not need to be active on every platform. We assess where your audience spends its time, how it uses each channel and where your brand has the strongest opportunity. This helps you focus your budget, content and internal resources on the platforms most likely to support your goals.

Audience and Behaviour Analysis

Effective social media strategy starts with understanding how your audience behaves online. We examine the content they engage with, the platforms they use, when they are active and what they expect from brands in your category. These insights shape your platform priorities, messaging and content direction.

Competitor and Trend Analysis

We analyse how competitors and other relevant brands approach social media. This includes their platforms, content themes, creative formats, engagement and campaign activity. We use these findings to identify gaps, emerging trends and opportunities for your brand to take a more distinctive position.

Social Media Content Strategy

We develop content pillars, themes and creative direction that reflect your brand while giving your audience a reason to engage. These foundations help your team create more consistent content across platforms without repeating the same ideas or publishing simply to fill the calendar.

Campaign and Content Calendar Planning

We plan how your ongoing content should work alongside launches, seasonal activity, brand campaigns and relevant cultural moments. The resulting content calendar provides a forward-looking framework that keeps social media connected to your wider marketing activity.

Goals, KPIs and Measurement

A social media strategy needs a clear definition of success. We establish relevant goals and recommend the metrics your team should monitor. Depending on your objectives, these may include reach, engagement, audience growth, website visits, enquiries or conversions.

Briefing and Onboarding

 We start with a thorough brief. Your business goals, current social presence, target audience, competitors and any previous activity that's worth learning from. The more context we have going in, the sharper the strategy coming out.

Research and Analysis

We dig into your audience, your competitors and your category. Platform behaviour, content trends, engagement patterns and the gaps your brand has a genuine opportunity to fill. Research that informs every recommendation in the strategy.

Strategy Development

We build the strategy around what the research is telling us. Platform priorities, audience framework, content pillars, posting cadence, tone of voice direction and campaign planning. Everything your social needs to move with intention.

Deck Presentation

The strategy is delivered as a presentation deck and walked through with your team. Not just handed over as a document, but presented so everyone understands the thinking, the rationale and how it translates into day-to-day social activity.

Refinement and Sign Off

We refine based on your feedback and sign off on a final strategy your team can actually use. Clear, actionable and built to be referred back to, not filed away after the first week.

Implementation Support

For clients moving into social media management with us, the strategy feeds directly into the work. For standalone strategy clients, we provide guidance on how to implement it internally and are available for questions as your team gets it off the ground.

Frequently Asked Qs

Find answers about our social media strategy services, deliverables, pricing, timelines and implementation process.

What is a social media strategy and why does it matter?

Why does my business need a social media strategy?

What do your social media strategy services include?

How much does a social media strategy cost?

How long does it take to develop a social media strategy?

Can social media consulting be purchased as a standalone service?

What does the strategy deliverable look like?

Do you look at competitors as part of the strategy process?

What does the final social media strategy include?

Can our internal team implement the strategy?

How often should a social media strategy be reviewed?

Should I hire a social media strategy agency or an independent consultant?

Does Born Social offer social strategy for specific platforms like TikTok or Instagram?

What makes Born Social different from other social strategy agencies in Melbourne?

Ready to give your socials some direction?

From audience research and platform planning to content pillars and campaign direction, we build social strategies that give your brand a clear path forward. Let's start with a conversation.

Get in Touch